Refund & Returns Policy

Because our strips are food products, we cannot accept returns of opened packs.

Damaged, wrong or missing items

If your order arrives damaged, incorrect or incomplete, email resonixherbllp@gmail.com within 48 hours of delivery with your order number and a photo. We will send a replacement or issue a full refund.

Cancellations

You can cancel an order before it is dispatched by contacting us. Prepaid orders are refunded to the original payment method within 5–7 business days.